Customer care

If you have a question, try first to consult our frequently asked questions (FAQ)

We can also respond your questions on our customer service phone:


Founded more than 25 years ago, we offer travel related services for the leisure and business traveller.

Legal information. Full company name "Viajes Alameda, s.a". founded 20th de July 1979. Company address: vía Emilio Ortuño, 15, Benidorm Center Building, E03501 Alicante (España). Tax Number CIF: A03078318. Merchant registration: registro mercantil de Alicante tomo 480, libro 184 de la sección 3 Sociedades folio 176 hoja número 2683,inscripción 1ª. License and bonding by the Regional Government of Valencia, license number CV-Mm037A. Registered trade names: Viajes Alameda, Shuttle Direct, Flybus.

Consider the following timetable to make your phone consultation.
You also have the option to send a message through our

Opening hours are Monday to Friday:

atLos Angeles(GMT-8)New York(GMT-5)London(GMT)Madrid(GMT+1)Cairo(GMT+2)Mumbai(GMT+5:30)Tokio(GMT+9)